Find answers to common questions about using Tillova for your business.
Frequently Asked Questions
Quick answers to common questions.
Tillova is an all-in-one POS & business finance platform built for African small and medium enterprises. It helps you manage sales, inventory, bookkeeping, and reports — all in one place. It's designed for retail shops, restaurants, wholesalers, and any small business that needs to track money and stock.
Tillova costs Ksh 1,000 per month after a 1-month free trial. There are no setup fees, no hidden charges, and you can cancel anytime. The single plan includes all features — POS, inventory, bookkeeping, reports, M-Pesa integration, WhatsApp receipts, and staff accounts.
No. You can start your 1-month free trial without entering any payment details. We'll remind you before the trial ends, and you can choose to subscribe or cancel — no pressure.
Yes. Tillova integrates with M-Pesa for both payments and reconciliation. You can accept M-Pesa payments from customers, and automatically reconcile M-Pesa transactions against your sales records. This works for businesses in Kenya and is being expanded to other markets.
Absolutely. Tillova is built mobile-first and works on any smartphone with a modern browser. It's designed to be fast even on lower-end devices and works well on both Android and iOS. A dedicated mobile app is also in development.
Yes. We use bank-level encryption (SSL/TLS) for all data in transit, and sensitive data is encrypted at rest. We follow industry best practices for security, perform regular audits, and never share your data with third parties. Your financial information belongs to you.
Yes. You can create staff accounts with different permission levels — cashier, manager, accountant, etc. Each staff member gets their own login, and you can control what they can see and do. All actions are logged for accountability.
You can reach us via WhatsApp for the fastest response, email us at hello@tillova.co.ke, or check our Tutorials page for step-by-step guides. We typically respond within a few hours during business hours.
Still Have Questions?
We're here to help.
Reach out to our support team — we'll get back to you within 24 hours.