WhatsApp Support

Chat with us on
WhatsApp.

The fastest way to get help. Message us on WhatsApp and we'll respond within minutes during business hours.

How It Works

Support at your
fingertips.

No email queues. No chatbots. Just real people ready to help you via WhatsApp — the app you already use every day.

💬

1. Start a Chat

Click the button below to open WhatsApp. Save our number to your contacts for quick access anytime.

📝

2. Tell Us Your Issue

Describe what you need help with. Share screenshots if it helps — we'll take it from there.

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3. Get Help Fast

Our team will respond and guide you through the solution. Most issues are resolved in under 30 minutes.

💬 Chat with Tillova Support

Tap the button below to start a WhatsApp conversation with our support team. We're available Monday — Saturday, 8 AM — 6 PM EAT.

Open WhatsApp →
What We Can Help With

Common support topics.

🔧 Account Setup

Need help creating your account, adding your business, or inviting staff? We'll walk you through it step by step.

🛒 Sales & POS

Questions about processing sales, issuing receipts, or handling refunds? We've got you covered.

📦 Inventory

Adding products, tracking stock, setting reorder points — get help managing your inventory.

💰 Payments & M-Pesa

Issues with M-Pesa integration, payment reconciliation, or customer payments? Let us know.

📊 Reports & Accounting

Help understanding your reports, profit & loss statements, or tax-ready exports.

🔐 Account & Billing

Password resets, subscription questions, billing issues — we'll sort it out.

Prefer Email?

We're here either way.

You can also reach us at hello@tillova.co.ke — we respond within 24 hours.

Contact Us → Help Centre